We are sorry that it appears your mothers ring was lost. We do ask that valuable items are not brought into the home and that they are insured if they are. It is regrettable that very small, but very valuable items, such as rings, can be mislaid or lost all too easily. We have not acted in breach in section 47 of the Care Act and have not obstructed the local authority at all. We do, however, accept that our response to your reporting the loss was not as prompt or helpful as it ought to have been and we apologise for that. We have made a payment to your late mothers estate for the cost of a replacement ring.