Firstly, I would like to send our condolences for the loss of your mother, I would also like to thank you for taking the time to write such a compassionate and heartfelt review. All the staff at West Cliff Hall make sure they show each resident the care, kindness and support they need daily. We also like to care and support the families and friends who visit their loved ones at the home. It is lovely to hear your mother could attend the community tea you had organised at your workplace, memories which will last forever. We always make sure our residents feel part of society and can still do all the things they are used to and more. I would like to thank you once again for your wonderful review and I will be sure to pass your comments on to the team at West Cliff Hall.