Thank you for taking the time to share your experience, it is very much appreciated. We are deeply committed to providing compassionate, respectful care, especially during sensitive times and we would like to send our condolences on the loss of your father. We thank you for your help in exploring the matters you raised, and a detailed response has been shared with you personally. If you have any further questions, please do not hesitate to contact me, as I am happy to speak with you in person. We strive to provide the very best support for those we have the privilege of caring for. Their well-being is our priority always.