Thank you for taking the time to write and publish this really positive feedback and kind words in relation to our Care Team and Care Home at Primrose House in Westward Ho! North Devon. It's really nice to read that your mum is generally happy and content. That our care team have been excellent, go the extra mile and are very nice and friendly. Yes, Primrose House and it's sister home Bluebell House next door are now operating at maximum or close to maximum capacity - a success driven primarily by the excellent care that the manager and her teams provide. Rest assured that our staffing levels are flexed according to occupancy rates and dependency / care needs of residents. I note the three stars for activities - we have an extensive activities provision at Primrose House - if you feel your mum is perhaps missing out due to developing eyesight and or dementia issues please do discuss with the manager so we can seek to discuss with her / you and address as needed.