Hello and thank you for taking the time to write a review for the staff at Waverley Grange Care Home. We understand how difficult a decision it is to place a loved one in care and are thrilled that the staff have made this transition slightly easier for your family. It sounds as if your Dad has settled in well at the home and it must lift all of your spirits to hear such lovely words about him from the staff. We will of course pass on your comments about the customer portal to the home. We hope your Dad continues to enjoy his stay, best wishes!