Thank you for your review. We value all feedback as it helps us to make improvements where required. We are thrilled to hear that you think our home has a lovely feel and our staff are friendly and approachable. We are extremely proud of our staffing team and the home and always look at creating a memorable experience for our lovely residents. We are currently in the process of refurbishment to our home and are looking forward to its completion. We have a dedicated maintenance operative who is on hand to deal with the lighting issues raised and we thank you for bringing this to our attention, if you wish to discuss anything further, please do not hesitate to contact the home directly.