Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are honoured to care for your mum here at The Grange Care Home. Our team strives to ensure that every resident feels seen, valued, and respected, and it means the world to hear that you feel this care shines through. At The Grange, we believe that each individual's life story and unique journey are essential to their present and future care. Our person-centred approach is built upon recognising each resident's individuality and cherishing their memories, experiences, and identity. Your mum's story, and the person she is today, are at the heart of everything we do. Thank you again for your trust and for sharing such meaningful feedback. We remain committed to providing the compassionate and personalised care that you and your family deserve.