Thank you so much for your kind words and thoughtful feedback. It truly means a great deal to us to know that you felt trust and reassurance in the care and support we provided for your mother at Hatfield Manor. Our team works tirelessly to create a safe and supportive environment, and your appreciation reaffirms our efforts. We are so pleased to hear that your mother felt well supported and cared for by our staff. It was an absolute privilege to care for her, and we will ensure your gratitude is shared with the entire team  they will be delighted to hear it. Thank you again for placing your trust in us. Should you need anything in the future, please don't hesitate to reach out.