Thank you so much for taking the time to review us here at Birchmere House in Knowle and for your kind words. We are delighted to hear you are satisfied with everything here. We are proud we have been able to ease your worries and are very happy your mother is settled and happy in our care. We are always working hard to ensure we give the best care possible to our residents and strive to maintain our high standards. Thank you very much for your feedback. We will be sure to share it with the team. Best wishes.