Thank you for taking the time to review your mother's stay at Sheraton Court, we are sorry to hear that you experienced so many issues and concerns during her stay this is not what we would expect from our care homes. I can assure you that our management team take every concern made to them very seriously. We would be more than happy to meet with you to go through your concerns in more detail so we can understand where lessons can be learnt. If you feel you would like to organise a meeting then please contact the home directly who will be able to organise this for you at a date and time that is suitable. Thank you again for leaving a review.