Thank you so much for taking the time to leave this kind review. We're delighted to hear that you found the process of arranging your mum's stay with us to be efficient and that our staff made a positive impression with their friendliness and helpfulness. It means a lot to us to know that we could support you and your mum during her time here. If there's anything further we can do or if you have any additional feedback, please don't hesitate to let us know.