Thank you for taking the time to share such a thoughtful and heartfelt review of your experience at Orchard Lodge. Please accept our deepest condolences on the loss of your father. Our thoughts are with you and your family during this difficult time. We are truly humbled by your kind words about the care and compassion shown by our team. Ensuring our residents and their families feel supported is a priority for us, and it is gratifying to know that you felt reassured despite the physical distance. Your recognition of our manager's leadership and the team's dedication is deeply appreciated and reinforces the values we hold dear. It was an honour to have cared for your father and to be a part of his journey. If there is anything further, we can do to support you, please do not hesitate to reach out. With warm regards, Lavanniya Ananthababu Administrator - Orchard Lodge Care home