Thank you for your beautiful review, the team at Woodland will be touched to read your kind words. It's heartwarming to know that you feel so welcome and noticed the cleanliness and care provided to your friend. We're especially proud of our team's compassionate approach to everything they do and it means so much that you recognised this. Our staff are trained with a focus on empathy and person-centred care, and we're delighted that it shines through. Thank you for sharing your kind words; they mean a lot and we will be sure to share them with the home manager and her team.