Thank you so much for taking the time to share your experience and kind words. We are delighted to hear that your mum feels comfortable and well supported here, and that your dad and your family have positive impressions of our staff. Our team works hard to create a welcoming and caring environment, and it's heart-warming to know that their dedication is appreciated. It's always a pleasure to assist with any queries and ensure you feel confident in the care we provide. Thank you again for your trust and feedback.