Thank you for taking the time to leave your lovely feedback regarding Mountfitchet House. Your feedback is greatly appreciated by the team, and I am pleased to read of yourself and your mum's positive experience.
At Care UK we are always open to feedback whether that be positive or constructive, therefore we have taken on board your comments around Mum needing to be hoisted more into her chair and we will look to support your mum doing this more often. I hope that you will soon see this improvement. Thank you once again. Best wishes.
If I can be of further support, please do let me know.