Many thanks for taking the time to review our home. It has been a pleasure to care for you and you will be missed. All feedback is welcomed and allows us to continually develop our service. We agree that the dining room is in use more than the lounges however that is from residents choice and not those of the Clipstone team. I can confirm that a fraction of the food used at the home is frozen (some vegetables) however the majority of the menu is cooked from fresh daily. Also agree the desserts and puddings are enjoyable. In respect of the other points raised I have passed these on to the home manager who will discuss them further to see how we can improve.