Thank you for sharing such kind and thoughtful words about your experience at Nazareth House, Hammersmith. We are deeply honoured to have been looking after your mum during her final weeks. Our team is committed to providing the highest standards of care while ensuring each resident feels valued, comforted, and heard. It means so much to know that this was reflected in your mum's experience. We will share your gratitude with our staff, who take great pride in their work, even during challenging times. Your feedback is much appreciated and inspires us to continue making a positive difference in the lives of those we care for. Thank you again for taking the time to write. Wishing you and your family peace and comfort. Kind regards