Thank you for your kind and thoughtful review. We are delighted to hear that your mother had a memorable 96th birthday celebration at Langham Manor. Ensuring our residents feel valued and cherished, especially on such significant milestones, is a priority for us. It is heartening to know that your mother is happy and that you have had positive interactions with our team. We are committed to providing compassionate and attentive care, and it is wonderful to see these efforts reflected in your feedback. Thank you once again for your feedback, it is greatly appreciated and encourages us to continue delivering the highest standards of care.