Thank you so much for your lovely words; it will mean so much to the staff. We as a team pride ourselves on making Lauriston warm, friendly, and homely, it means so much to know we are getting it right. We also are passionate about the care we deliver; it is a pleasure to take care of your dad. We are so happy that you are happy with the communication and that you feel we have created a safe environment, we really value respect and nurturing at Lauriston.