Thank you for your incredibly heartfelt and kind words. It means so much to us that your mum found so much joy, laughter, and comfort during her time at Steep House. Knowing that we were able to provide her with happiness and dignity in her final years is the greatest reward for our work. Your gratitude and recognition of our team's compassion and dedication deeply touch us all. Please know that it was an honour and privilege to care for your mum, and we are so grateful to have been part of her journey. Thank you for sharing this beautiful reflection.