Thank you for taking the time to write and share such positive feedback about our nursing home. We are honoured by your kind words and are thrilled to know that you have had such a positive experience with us. Our team is dedicated to providing high-quality care, and we are delighted when the commitment is recognised. I shall share this feedback with the staff, as all the staff are committed to making the resident's stay at Monread as positive and individual as possible. We are always striving to improve, if there is anything further you may suggest to make your experience even better I would welcome the opportunity of meeting with you. Thank you once again. Kind regards, Lisa Andrew.