Thank you for taking the time to share your feedback. We truly value the hard work and dedication our team puts into providing the best care and support for our residents. It's always wonderful to see that recognised, we ourselves have various ways in which we additionally acknowledge the dedication of our team, both from within the home and via Caron Group. Regarding staffing levels, please know that we are continually reviewing our team requirements to ensure we meet the needs of our residents effectively. These involve thoughtful discussions between the Home Management team and Caron Group's Central Support, working together to reach a consensus on the best approach. If you'd like to discuss this further, we warmly invite you to stop by the office at your convenience. We'd be happy to talk in more detail and address any questions or concerns you may have.