Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and pleased to hear that you and your family feel reassured and happy with the care your mum is receiving. Our dedicated team works tirelessly to create a calm, warm and nurturing environment where residents feel safe, happy and engaged. It's wonderful to know that this effort is being reflected in your experience. Your words of encouragement mean a lot to us and I will share this with the team, who will be inspired to know their hard work and compassion are making a positive difference. Thank you once again for taking the time to share your experience.