Thank you so much for such a glowing review of our care home and we very much appreciate your time in submitting this lovely review. We are so pleased your close friend has settled well with us and seems to be thriving in our home. It is important to us that our residents feel cared about, listened to and respected and the team go above and beyond in making sure The Manor House is a real home from home. We understand the very difficult decision to move from another care home to a new care home and how daunting this must have been for her. However, with lots of gentle support we have seen the most amazing progression and positive transformation and we are delighted to see her so content and settled. I will ensure I share your fabulous review with the staff team and once again thank you very much for such a positive review of our lovely new care home.