Thank you for your feedback about our care home. Were delighted to hear you find the care very good and our staff friendly and helpful. We understand your perspective on the home environment and are working to make it as homely and comfortable as possible while carefully considering risks due to the needs of our residents. If you have specific suggestions, wed love to hear them. Regarding activities, we've set a target for residents to be offered at least two activities per day, and were currently achieving this 100%. We recognised this as an area for improvement and have worked hard to address it. We've also been increasing opportunities for residents to spend time outside, which remains a key focus. Your feedback is invaluable. Please reach out to the unit manager or me directly if you'd like to discuss further or share ideas to enhance the environment.