Thank you for your heartfelt feedback about Heathlands. We're thrilled to hear that your dad has experienced such a positive transformation since joining us. Our dedicated team are committed to providing truly personalised care that is focussed on not just physical health, but on enriching the lives of their residents, so it's wonderful to hear this is having such a positive impact. Your appreciation means a great deal and we will be sure to share it with the home manager and her team.