Thank you for your review and I assure you that the care of our residents is our top priority, and we have systems in place to ensure that we have the correct ratios of staff to our resident's dependency to ensure that we can provide the very best care for the care categories we are registered for. We work alongside our community and regulatory colleagues to ensure that the residents' best interests and medical needs are being met and unfortunately this does sometimes result in other alternatives having to be looked into which are fully consulted with all parties to make ensure the best outcomes for the resident.