In response to your latest review. Following an assessment by an external professional, it was determined that your Father required nursing care. As our home is registered to provide care for residents with residential or EMH needs, accommodating nursing care would have been beyond the scope of our registration. Providing such care would not only breach our regulatory requirements but also risk compromising the quality and safety of care for all our residents. All our staff receive extensive training tailored to meet the needs of our residents, including managing challenging behaviours with empathy and professionalism. This ensures that we maintain a safe and supportive environment while operating within the parameters of our registration.