Dear Lynda, I am truly sorry for your loss. I understand that your father-in-law was in the hospital for eight days before his passing. You raised a safeguarding concern regarding the care at Trycelyn Court, and I want to inform you that a thorough and full investigation was conducted by Care Inspectorate Wales and Caerphilly Social Services. The outcome of the safeguarding process found the concerns to be unsubstantiated, and no neglect was identified.