Happy New Year to you and your family. Thank you so much for taking time out to reflect on our service and complete a complimentary review. We are pleased to hear from your first visit, met at reception, the experience was kind and polite and that you were made to feel welcomed. Thank you for acknowledging the nursing staff being kind, friendly and professional. We are pleased to hear that your father looks very well taken care of by the team and the environment is pleasant for patients and relatives. Thank you, once again, we appreciate this feedback and will share this with our staff team. Best wishes to you and the family.