Thank you for taking the time to leave feedback for Heathlands House. I am pleased to read of your positive experience and the excellent care provided to your wife. Your kind words will be greatly appreciated by the team, and they work extremely hard to provide the best quality care to your wife and to the other residents at Healthlands House. However, I am sorry to read of your concerns. I would like to assure you these requests and your feedback has been passed onto the Home Manger and Senior Management for review. The Home Manager will be contacting you to discuss your concerns. Thank you once again. Best wishes.