Thank you for taking the time to leave feedback for Lauder Lodge. I would like to first start by thanking you for your lovely feedback, this will be greatly appreciated by the team. I would also like to thank you for providing feedback around communication. I would like to assure you that we understand the importance of consistent and effective communication and to ensure it does not cause any stress. This feedback has been passed to the Home Manager. At Care UK we are open to all feedback whether that be positive or constructive. Please can I kindly ask you to speak with the Home Manager to ensure all your concerns are addressed. Thank you once again. Best wishes.