Thank you for taking the time to share your feedback. We're so glad to hear that your mum has been receiving such great care at Charnwood Lodge over the past few years. It's wonderful to know that our staff have consistently made you feel welcome during your visits and that they keep you well-informed about your mum's activities. Your kind words mean a lot to us, and we're grateful for the trust you've placed in us to care for your mum. We look forward to continuing to support her and your family.