Thank you so much for your thoughtful review. We truly appreciate your kind words about the care and attention your mother has received. While we understand that staffing levels can sometimes be challenging, we are grateful for your recognition of the hard work our team puts in to ensure a high standard of care at all times. We're also glad to hear that the Christmas party was a great success and enjoyed by everyone involved. Your support and understanding mean a lot to us, and we will continue to work hard to provide the best care and experiences for all our residents. Thank you again for your appreciation and encouragement!