Thank you so much for your kind and thoughtful review. We are truly honoured that your wife has been with us at Charnwood Lodge for the past five and a half years, and we're so pleased to hear that she has received exemplary care. It's wonderful to know that she is happy. We greatly appreciate your trust in our management and staff, and we're grateful that you feel welcome and fully informed during your visits. Your feedback means a great deal to us, and we'll continue to provide the highest standard of care for your wife and all our residents.