Thank you D for your thoughtful and generous review, it's greatly appreciated and it's truly humbling to hear such high praise for Tripletrees. As you have mentioned at the heart of everything we do is a commitment to providing a compassionate, dignified environment where residents receive not only expert care but the respect and warmth they deserve. Your kind recognition of all our dedicated staff, who are the very backbone of the home, is a testament to their unwavering professionalism and commitment to the highest standards of care. It's reassuring to know that our efforts resonate so strongly with you and your family, thank you for noticing the home's standard of cleanliness. We are honoured to be entrusted with your loved mum's care and will continue to maintain the excellent communication, activities and care standards you have so rightly highlighted. Tripletrees is a true home for our residents and their families. Thank you for your trust and high recommendation for us.