Thank you so much for your kind words and glowing review. It's truly heartening to hear that your mother is receiving the care and attention she deserves and that our team's dedication is making a meaningful difference. Sorry about your difficult experience in Mum's previous care home. We strive to create an environment where warmth with excellent communication, respect and compassion are at the core of everything we do. It's wonderful to know that Mum feels at home with us and she enjoys her food. Our staff take immense pride in providing the highest standards of care and your feedback validates their efforts. It's an honour to be trusted with your mother's care and we'll continue to ensure she receives the very best. Thank you once again for your thoughtful review and for choosing Tripletrees. If there's anything more we can do, please don't hesitate to reach out.