Taking time to write this review is really welcome, thank you. We're delighted Mum has settled and is socially benefiting with other residents and our team at Snowdrop Place, she's a very lovely part of our community. The events and festive build-up were fabulous, it's great you were able to be part of this too. Your feedback is always valuable and we are continuing to work on the issues we have from time to time with our telephone lines. Our communication with residents and their families to resolve this is ongoing. Look forward to sharing this year with Mum too and many more.