Thank you for taking the time to write a review. The support, care and lifestyle we provide to our residents is our primary focus and I am sorry that you feel the care your relative received did not meet your expectations. Our staffing, care plans, dining, activities programme and close working partnerships with healthcare professionals are closed monitored to ensure that we maintain our person-centred approach to care and our residents needs are met in an appropriate timely actions are taken. Should you wish to discuss any of the points you have raised please do not hesitate to get in touch.