Thank you so much for your feedback, we really appreciate your recognition of our kind and friendly team members, and we're glad you've gotten to see the many activities our residents enjoy together. Regarding the plastic mugs and mattress alarms, we appreciate that this isn't ideal, however, there are certain safety precautions we have to maintain consistently to ensure our residents' wellbeing. We will pass your comments on to our team, thank you again for sharing this with us.