Thank you for your thoughtful review. We're so glad to hear that your relative is well looked after and that our care teams are attentive to their needs. We truly appreciate your understanding regarding any initial challenges and we're grateful for the opportunity to address your concerns. It's wonderful to know that you find the home very clean as well. Your feedback is invaluable and we're committed to continuing to provide the best care possible for your relative. Thank you for your support and trust in our team.