Thank you for your kind words. I am pleased to hear you are happy with your loved ones care. Staffing in care homes has always been a difficult matter and our staffing levels are based on the dependency level of each service user. In addition, we have hired an extra person for during the day who will go where the need is and we also have the support from our 3 activity organisers as well as nursing and occupational therapy students. They are not counted in our staffing levels but are there to provide enrichment.