Across Hartford Care, we pride ourselves on a family, homely feel, as, after all, they are our residents' homes so it is heartwarming to know that this is recognised. We are pleased to know that your dad is receiving the best possible care and support at Boulters Lock along with having fun but still a high level of professionalism. Thank you for taking the time to write these kind words which will be passed on to the team at Boulters Lock.