Thank you for your review, we value all feedback as this helps us to make improvements where required. Your comment about the call bells has been taken on board to ensure future awareness. When the buzzer is pressed, the system creates a general call for assistance but if not responded to within three minutes, it is escalated to a priority call to alert staff. We apologise you did not have the option of a wheelchair leg raiser; specific equipment must be provided by the hospital as we do not provide this. We will pass your comments on to the NHS team who commission the beds.