Thank you for your lovely review. We're so pleased to hear that your mum is happy and has settled in well. It's wonderful to know that our team's warmth and dedication have made a positive difference in her experience. We take great pride in creating a welcoming and homely environment, and it's heartening to hear that your mum feels comfortable and supported by our lovely staff. Knowing that she is enjoying her time with us is exactly what we strive for every day.If there's anything more we can do to make her stay even better, please don't hesitate to let us know. Thank you again for your kind words - I'll be sure to share your feedback with the team.