Sorry that you are not happy with the service. I am pleased to hear that your dad is now receiving adequate clinical care which was not possible in a residential home with support from community services. We appreciate the process of any resident having to move homes, not something that we often have to do, and done with their best interest in mind. Our staff turnover is comparable to other homes, we ensure we have adequate staffing levels. Our robust safeguarding policy encourages residents, families, visitors and staff to report concerns, which are managed in line with government and local guidelines when reported. Please email me details of any concerns that you have. At times, those living with dementia require additional support, we work with other agencies to ensure a holistic approach.  Our Dementia Champions have enhanced training. For many residents, this is their forever home, having lived here for many years, happy with the care and service.