Thank you so much for your kind and thoughtful words. It is truly our privilege to care for your mum and we are so pleased to hear that you feel she is receiving fantastic care. Our team strives every day to provide patience, kindness and dignity to all our residents and we're delighted to know this has been your experience. We understand how challenging it can be for families when a loved one is living with dementia and we're glad to hear that our team's support and communication have been helpful to you. Your appreciation means so much to us, it motivates us to continue giving our best each day. Thank you again for your trust and for sharing such lovely feedback. We are here for both your mum and your family whenever you need us.