Thank you for taking the time to submit your review of Belong Chester. We are pleased to hear that you are happy with the care provided to your mum overall. We greatly appreciate your feedback and continuously look at ways we can improve our services to maintain high standards. We are in the process of upgrading our app to address the issues raised as these are linked to the limitations of the current technology and we will share your comments with the village management team to review further and respond directly. Thank you once again.