Thank you for taking the time to review Overstone House and we are pleased that you rate our care/support as excellent. Your lovely feedback is really appreciated and I will pass this on to all colleagues at Overstone House. We were sad to lose your Mother and again offer our condolences to you and your family. Our team remember her fondly. We know that sometimes little details contribute to excellent care and aim to support all our residents as individuals. We're proud to support our residents and their loved ones with tailored care that respects their wishes.