Thank you so much for taking the time to share this. It really means a lot to us to hear that your mum felt cared for and respected, especially in her final days. We're glad you and your family felt welcomed and allowing her dogs to visit was an easy decision they were clearly so special to her, and we know how much comfort those visits can bring. I'll make sure to share your lovely comments with the team. If there's ever anything we can do or if you'd just like to stay in touch you are always welcome to get in touch with us or pop in for a visit.